Customer Testimonials for Koons of Culpeper
JESSICA SEALY - . . .
If you are shopping for a vehicle, I highly recommend Joe Crawford. Joe is a very kind man with a contagious smile. He is incredibly knowledgeable with the inventory that he has and Joe will go over and beyond to get you the vehicle you want. Thank you, Joe, for being so amazing!!
AARON MCHANSEN - . . .
ASHLEY WILSON - . . .
KENN SHAVERS - 2012 FORD F150
I WOULD LIKE TO THANK KOONSAUTOMOTIVE FOR SUCH GREAT SERVICE IN HELPING ME WITH PURCHASE OF MY VEHICLE. THE WHOLE OVERALL EXPERIENCE WAS GREAT. EVERYONE THERE WAS VERY PROFFESIONAL AND CONSERNED WITH MY NEEDS IN MY PURCHASE. THANKS SO MUCH TO THE KOONSAUTOMOTIVE SALE'S AND FINANCE TEAM
RICHARD ANDREWS - 2013 FORD FUSION
My wife and have purchased three different cars for ourselves plus two other cars for family. The crew at Koons of Culpeper were really helpful in the process each time. When we first started we were looking to purchase a car for cash. Our credit was embarrassing to say the least. They asked us if we wanted to try financing but WE refused due to our credit situation. Tyler the GM of the store was very nice assisting on a cash car that he has just taken on trade. A 1999 Jeep GR Cherokee. A few months later we needed another car to replace the one my wife was driving. Tyler again asked us let him try and get us financing. After some discussion we decided to let him try, even though we thought this would be a waste of all of our time. Not only did he get us approved, but with no money down. My wife drove home in a 2013 Ford Fusion. We were also able to get a warranty and GAP insurance. Since then we have been able to buy her sister a car for her and her family. When we were buying that car for my sister-in-law, my wife saw a Jeep Wrangler. Her dream vehicle. Well guess what, Tyler and Richard were able to get her approved and she now owns the vehicle of her dreams. The team at Koons of Culpeper are like no other. Thank you to all of the staff for the great service and helping us.
CORA LESLIE - 2010 CHEVROLET SILVERADO
Tyler and Gabe were completely excellent. they worked with to get the perfect car that fit my budget. i want to say a big huge thank you, and even when i told them that something was going wonky with my car, JP told me to bring it in this morning. thank you guys, i never thought that i would be able to have this and you guys made it happen
Bobbi Burkhart - 2012 MITSUBISHI GALANT
I found Chapin Roessel to be most helpful in my experience at Koons. Everyone there is so easy going. I recommend anyone who's looking for a good used car to come to Koons. You won't be disappointed.
JOSHUA SPARROW - 2010 DODGE RAM
Koons is great. The saleman was patient and let us explore all options. Chapin Roessel is the man to see. Did not feel pressured into buying. Great value for your trade in.
Mo Henriquez - 2011 NISSAN MAXIMA
Awesome experience at Koons of Culpepr! They bought my old vehicle even though it wasn't running and I drove off in a clean 2011 Maxima!!!!!!!!!!! Will be buying another car here very soon for my mom!
Monica Castro - 2014 KIA OPTIMA
Bought my 2014 Kia Optima about a month ago at Koons of Culpeper. I worked with Tyler and he was great! He made the process very easy and I'm VERY happy with my car. I will definitely be coming back for my next car!
TIFFANY SMITH - 2009 CHEVROLET CRUZE
I would recommend this dealership to anyone, not only is the staff great but so are the vehicles they sell. I did my app over the phone around 10:30 by 1pm I received a call asking when was I coming to pick up my vehicle, I thought I was dreaming compared to what I had been thru with another dealership. But it was the real deal there service and staff is so great I went and told people who was not even looking to buy a vehicle at the moment about my experience. Thanks Koons for the wonderful service and experience. I will always by vehicles from Koons !!!!!!
Angii Meredith - 2012 ford focus
Eddie was amazing, he helped my wife and I find a truck we feel in love with and worked with us until we were all comfortable with the deal. We had been to other dealerships and none were as friendly as they were. Sabrina was also absolutely amazing at explains everything to us when we were finalizing the paperwork. It was a great experience. Thank you so much again Eddie and Sabrina. We love our new truck.
Mr and Mrs Bowers - 2012 ford fusion
Sarah Clevenger - 2013 toyota prius
Meka Lynn - 2011 kia sorrento
I was very happy with my experience with Jaimey Murray! He was proactive in searching for the car that I was looking for and was quick to answer questions as they came up. Because of Jaimey, the process was very smooth. He was honest and made it very easy for me. I would highly recommend Jaimey to all my close friends and family.
Alexus Setphin - 2014 ford fusion
This place really helped me a lot, I was scared at first but at the end I ended up getting a car.. which is awesome, Gabe was my sale rep and he is amazing! Highly recommend him to everyone that goes to Koons, super nice guy. My boyfriend and I loved him. Gabe is the guy to go to if your a first time car buyer! Love my car!
Garrett Utterback - 2007 audi a3
When you are young and not having much support in your life you want to make the right decision that'll carry on in life for a long time. I walked into koons having my mind set on what I wanted. I walked into koons and Gabe was the first one to approach me, asked me how I was and talked to me about life. He made sure he knew what I was all about. Hospitality at its finest we looked around the whole parking and he explained everything about any car, he was very decisive and knowledgeable. I got the car I wanted and more. Gabe still texts me and calls me to ask how I am. He is more then my car salesmen he is like family and if I ever needed something he would be there for me. GABE IS THE MAN.
Dawn Stewart - 2012 ford escape limited
I'm so thrilled that I have bought a new "used" car at Koons with my fav sales lady Mary Kruty!!! I am finally able to restart my life and Koons helped me with a new car!! I couldn't be more happier with the amazing service I have received! They got me a amazing low payment too!! If you want a new "used" car deff go see Mary!!!
Kathy Nichols - 2013 ford f150
Eddie was a super great person to help us with finding the right truck.. He was very nice polite and made sure we where happy. Then afterwards with a problem he got it straight for us over a tire,, Thanks for everything Eddie.. We are very happy
Michelle Swisher - 2012 CHRYSLER 200
As a first time buyer I was a bit nervous until I came in and met up with Justin Knight. He reassured me it wasn't as bad as I thought it was going to be. Justin made a promise to get me into a vehicle I liked. I didn't exactly make the process very easy on Justin. However he stuck to his word and did everything in his power to make this the best and easiest experience possible and for that I am entirely grateful. I am now a proud owner of a 2012 Chrysler 200. I was so happy I drove off the lot crying with tears of joy. Now my children and I have a newer safer vehicle to travel in. Justin is the man to see. Everyone there was very friendly and kind not to mention patient as my son was not. Great experience. Would refer anyone I know to Koons of Culpeper. I live in Fredericksburg but will drive the distance just for excellent service.
Cindy O'connor - 2014 lexus rx350
Jaimey helped us find the exact car we wanted in 24 hours! He was really helpful through the whole purchase and went above and beyond what we expected. We couldn't be happier and would HIGHLY recommend him to help anyone find their car. We will definitely go back to him for our next purchase.
Jessica Patricia - 2013 mazda rx8
Jaimey helped us find the exact car we wanted in 24 hours! He was really helpful through the whole purchase and went above and beyond what we expected. We couldn't be happier and would HIGHLY recommend him to help anyone find their car. We will definitely go back to him for our next purchase.
Michaela Mae - 20014 chevrolet cruze
The people here at koons of culpeper are the best sales persons out here . Eddie came up to us with a smile and a happy attitude. They took actual time to get to know what deal was best for us . We will definitely be referring y'all to our friends !
Amanda Rosenberger - 2011 kia sorrento
bought my first car last week and could not be happier. Chapin was my salesman, he is very attentive, understanding and knowledgeable. The staff as a whole was welcoming, friendly, and accomedating. Would highly recommend.
Kissy Johnson - 2011 ford fiesta
My sales rep was Gabe. He was awesome! I went in with expectations to honestly, just look around. After talking, explaining my current situation... I went home with my vehicle! ? I also went through this process with my 5 children being present. Let's just say,WE didn't break a sweat Lol All of the sales reps were great helping me keep them content for the time we were there. I would recommend this business. A++++
Megan Memad - 2011 honda pilot
I purchased a car from Koon's in February 2016 and have nothing but positive things to say about my experience with this dealership! My sales specialist, Gabe Fitzgerald, was wonderful. I met with him prior to purchasing my car and told him exactly what I wanted from price range to model to exterior color. He was extremely persistent and did not stop looking until he found my dream car! I have owned this vehicle for almost four months and have had absolutely no problems with it. I plan to keep this car for a long time, but when I am back on the market, I will go to Koons of Culpeper!
Maria Mclean - 2014 volkswagon intigua
Jaimey Murray is by far the best salesman my husband and I have had the privilege to work with. He was extremely patient and professional. He went above and beyond to make sure we got the best deal that accommodated our needs. He made buying our new car an exceptional experience in every regard! I would truly recommend this dealership to anyone looking for a very personal experience
Takiesha Fitzhugh - 2013 toyota corolla
I had Jamie as a salesman, he was awesome and got me in a car when I thought all hope was lost. Jamie was patient and very assuring through the whole process. He made me feel comfortable with all of my credit issues and promised to get me in a nice affordable car. Thank u Jamie and Koons of Culpeper!
Jake Mclean - 2013 infiniti G37x
We worked with Jaimey Murray and couldn't be more pleased. He went above and beyond for us, including searching for vehicles throughout the state that were a better fit for me than the first vehicle that I saw, and he found the right one. Coupled with a stress free trade in procedure and excellent communication after the purchase, it made for a great car buying experience.
Jennifer McCauley - . . .
I am so pleased with the service I received from Koons Automotive of Culpeper. The staff were friendly, competent and respectful of my time and the cost of wash & detailing is reasonably affordable. Thank you, Stacy for making my baby sparkle and thank you Teresa for suggesting Koons!
Gina Dolittle - 2015 hyundai accent
This place is fantastic!! Eddie was absolutely the best! He made the car buying experience go so smoothly. I would definitely come here if you are looking for a great deal and a great salesperson!
Anna Zummo - . . .
Just had the best most painless car buying experience ever!!! Shout out to Gabe!! Super friendly and accommodating. I would recommend this dealership 100 times over. Keep up the great work y'all!
Mario Anzlo Chavis Jr. - 0 0 0
Chapin sold me my car he gave me a great deal. Great guy and I recommend buying a car from him if your interested.
Laurie Lopez Russell - 2014 nissan pathfinder
Purchasing a car can be stressful, frustrating, and full of surprises - not always the good kind. The sales team can make all the difference. Jaimey Murray doesn't simply sell cars, he works with you to find the right car at the right price...that is peace of mind.
Noah Hamlett - 0 0 0
Went to this dealership and was very happy with the assistance I received from Gabe! He was very helpful in walking me through the process of buying my first car by myself and answering all my questions. Strongly recommend!
Heather Nicole - 0 0 0
I had Jaimey and Mary at Koons and I had great experiences with both. Couldn't have asked for better people to work with.
Shahid Wadud Shakur - 0 0 0
I loved koons automotive there I met Jaiyme and he was very helpful made me feel welcomed and hes a good person for the job I also made a friend in Jaiyme five stars for Jaiyme.
Andrea Mawyer - 0 0 0
Working with Gabe Fitzgerald on finding a perfect match for a vehicle was the most painless car buying experience I've ever had! His integrity and honesty sets him apart in the industry. It is obvious he goes above and beyond for each of his customers!
Nathan pullen - 2009 subaru impreza
Shout out to Gabe for hooking me up with my dream car. Thanks a lot koons.
Lindsay Matthyssens - 2010 mazda speed 3
Justin made it possible for me to get my dream car. Went in not knowing what I wanted.... left with the most perfect car for me!
Raymond Blanks - 2011 chevy silverado
Thanks to Etta Lambert Fleet for selling me 2011 Silverado rich and finance the detail crew mechanics everyone excellent job thank you for my experience
candice gray - 2013 DODGE grand caravan
Very professional ,on top of all your your needs.. Thanks Mary for our new addition to our family
jordan carter - 2007 dodge charger
I was searching and searching the internet for cars and car lots with nice cars who worked with people with no established credit...and came across koons of culpeper ...so decided to give them a call a guy by the name Gabe answered the phone and told me come the next day so he could work with me and see what he could do...I went Gabe worked with me and got me the car I wanted at great monthly payments!!! Now Gabe and the koons crew are like family and I will be doing all of my future car purchases from them!!! THANK YOU TO THE BEST SALES ASSOCIATE EVER GABE!!!!AND THANK YOU KOONS OF CULPEPER
Cathy Pollaci - 2013 hyundai elantra
Best place to buy a car, whether it's the first time or the fourth.
Joe Collins - 0 0 0
Recently stopped by Koons searching for a new truck, had the pleasure of meeting Gabe and he was very helpful, highly recommend him!
Tiara Chanel Shipp - 213 hyundai sonata
Jaimey was very helpful last weekend helping my boyfriend find the perfect truck he wanted.
Kelsey Franklin - 2012 ford fusion
We had Chapin as our sales rep. He really worked hard with our account and made sure we got something we fell in love with!!!!!!!!
Zachary Burns - 0 0 0
Stopped by Koons to check out their selection of cars. Gabe did an awesome job showing me around and was extremely informative. Not quite ready to buy but when I am I will definitely be giving Gabe a call!
Carissa Hayden - 0 0 0
So thankful Jaimey Murray was there to help me purchase my first "new" car. Very professional and personable. And am so pleased with what we decided on! thanks Jaimey!!!!
Bethany Hatcher - 2013 kia soul
Jaimey Murray has such a wonderful and genuine personality! He is great at selling people a car that best suits their needs!
Mason Hauser - 0 0 0
I had a great experience at Koons of Culpepper thanks to Jaimey! He helped making the car buying process go very smoothly
lisa marie - 0 0 0
I had a great experience with Koons, Gabe knew the answers to all my questions and was very helpful.
Paige Murray - 0 0 0
I'm very thankful to have had Jaimey help me at Koons. He had a great personality and was extremely helpful! Thanks Jaimey!
Courtney Miyamasu - 0 0 0
I HIGHLY recommend seeing Jaimey for any help or questions! He was so nice and helpful.
Emanuel Colvin - 0 0 0
Mary is awesome she helps and just lights the room up at all times. Simply outstanding.
Pamela Marshall - 2014 chevy cruze
I bought a 2014 Chevy Cruze from Gave Fitzgerald he is an awesome salesman. So if your looking for a nice car go to Koons of Culpeper and see Gabe
Jade Tyree - 0 0 0
Gabe Fitzgerald will help you with all your car shopping needs!!
Dakota Nixon - 0 0 0
Koons rocks! Ask for Gabr Fitzgerald. That dudes the man.
Brenna Colvin - 0 0 0
Mary Was Awsome! My Husband And I Are Inlove With Our Car!
Marilyn Gray - 2014 hyundai accent
Gabe Fitzgerald was friendly and most helpful in the car buying experience!
Stephanie Knight - 2012 dodge ram 2500
Thanks to Justin I was able to get the exact vehicle I wanted and drive home same day! He was very professional and not pushy, thanks Justin!!
Justin Evans - 2011 ford f150
I had a wonderful experience at koons Justin Knight knew what I was looking for and put me in my 2011 F150 ecoboost I love it. Justin was a top nouch salesman and very knowledgeable all around great guy and experience!
Jeremiah Fishman - 2007 GMC Sierra 2500 HD
I came to Koons of Culpepper looking for a nice diesel truck....I was met before I even walked in the doors by a salesman by the name of Justin Knight. He was very professional salesman and was very knowledgable. He didn't lie or alter the truth, I felt like he was actually proud of his job and was there to help me. He found me exactly what I wanted and fir a great price. 5 stars for Koons and 5 stars for Justin Knight.... I wouldn't buy a car anywhere else
Corey Pollard - 2013 dodge avenger
Shout out to Gabe! I sat in while he help my girlfriend get a car. I would definitely recommend him to anyone in need. He's awesome
Tina Tompson - 0 0 0
I had my douts about Koons at first....but Gabe changed my mind. He did an awesome job with helping my daughter to buy her first car. Thanks Gabe.
Ashley Tompson - 2012 Jeep Liberty
I had been trying to find a car for 3 years I FINALLY purchased my very first car about a week ago. Gabe was my salesman!!! He was so amazing, He was very nice, patient, helpful and understanding. He made my experience with koons unforgettable and I will always and forever be thankful for what he did for me.
Gwen Foster-Fitzgerald - 0 0 0
I don't trust most car salesmen (sorry guys) but THIS bunch I trust - especially Gabe!
Denyel Paige - 2014 chevy cruze
I bought a car here a couple months ago and was very pleased with the service I got. Thank you Gabe Fitzgerald and Jamie Murry. I was so pleased I brought my son in to buy a car too
Derek Paige - 2014 HYundai Elantra
Koons is the best customer service I have ever encounter with the absolute best deals! Thank you Gabe Fitzgerald. Best sales man off the year!
Becky Walsh-Walters - 2012 Mazda Cx9
We bought our second vehicle from Koons on Saturday. Mary and PJ were amazing helping find what was the right fit for our family. The entire staff made us feel welcome and we left with a rate and a payment we could actually afford. Thank you for all your hard work. love the Walters family!
Sally Murray - 0 0 0
We bought our second car from Koons yesterday. We wouldn't go anywhere else! Thank you Jaimey Murray and Tyler Koons for making it so easy and giving us a great deal.
Eric Templet - 2002 Lincoln Continental
Love the Koons Automotive group!!! They have ALWAYS been upfront and honest with me and their integrity is second to none!!! I will buy all of my cars from them.
Christy Armstrong - 2011 hyundai tucson
Jaimey was so helpful in the car buying process! One of the easiest experiences my husband and I have had. We were so satisfied we went back a week later and purchased another vehicle from him. Contact Jaimey for your next car purchase!
Tim Williamson - 0 0 0
Me and my wife would like to thank Jaime Murray for his help and hospitality in finding the right car for my wife.
Janae Garnett - 2013 Chrysler 200
Best dealership ever! Thank you so much to Samantha sims for all of her help! And everyone there was so friendly! I left with my new car clean as a whistle and extremely happy! I appreciate all of your help! Thanks again sam!
Destiny Houser - 2004 volkswagon golf
I just recently bought a car from here they helped me out a lot thank u so much chapen
Edgar Hernandez - 2012 nissan altima
Samantha s. Was a very good sell person and helped me fine the car that I need thank you so much
Ayalez Xela - 0 0 0
Chapin and Rick are two of the best salesman. Thanks for helping me out guys!
Christina Lance - 2009 ford f150 supercrew
I just want to say thanks to Samantha sims for helping us get a new truck!!
Brittany Quinn - 2012 chevy cruze
I just purchased a 2012 Chevy Cruze from Koons and I LOVE it. My first car buying experience was a great one. Charvez Robinson was awesome. He put me in the exact car I wanted and made it easy for me. Kudos to Charvez. You were superb. :) I will definitely be back in the future for an upgrade.
Jair Serrano - 0 0 0
I had a great experience with the Team Chapin did a great job, and he was a pleasure to work with
Stephanie Singletary - 2014 Nissan Altima
I recently purchased a vehicle from Koons. Charvez Robinson was my salesman and was such an awesome and professional salesperson. The staff was very friendly and Charvez worked until he was able to make me a very satisfied and pleased customer. If you are in the market for a vehicle, I would highly suggest you visit Koons of Culpeper and ask for Charvez Robinson...
Lashaunda Carter - 2013 Kia OPtima Lx
Love koons cars and there salesman especially Timothy Duckett
Willima Ashby - 2014 Hyundai Accent
My girlfriend just bought a car from koons of culpeper and Timothy duckett best thing since sliced bread!
LaToya Bailey - 2012 kia Optima Lx
I went to Koons with no expextations just wanting a new car. Charvez Robinson and staff was a great help...everyone was very welcoming and ready to help. I recommend Koons of Culpeper to anyone who is ready to buy a car, you will not be disappointed.
Heidi M - 2002 Nissan Sentra
Me and my boyfriend recently purchased a 2002 Nissan Sentra from Koons Automotive and our sales person Charvez Robinson was great. We told him the payments we wanted and how much we were willing to pay for the car and he got us the perfect vehicle. Need a car? GO TO KOONS!
Shante Denise Bruce - 2009 Audi A6
I recently purchased an Audi A6 from Charvez Robinson at Koons and I am extremely pleased with the service...I was in and out and riding in no time...if you want a car..GO THERE
Mike Creel - 2006 Dodge Ram 1500
I wient to koons of culpeper and purchaced a 2006 dodge ram and the service from the sales person Charvez Robinson to Richard Pratt was exellent.
scott - gibson 2012 ford
I bought my first car last week and could not be happier. Chapin was my salesman, he is very attentive, understanding and knowledgeable. The staff as a whole was welcoming, friendly, and accomedating. Would highly recommend very good place to go
Matthew Deblass - 2010 honda civic
I had such an amazing experience at your dealership services was outstanding sales dept and just everyone was awesome i would definitely recommend koons auto motive to anyone keep it up you guy's are awesome
Sarah Morris - 0 0 0
Gabe was an amazing sales person he helped as much as he could and we couldn't have asked for better treatment!!! He is excellent.
keith tyler - 2006 toyota sienna
Got a great deal on a van great service ask for Gabe!
Kathy Giesse - 0 0 0
Jaimey at Koons was extremely warm, intelligent and trustworthy. I loved working with him!! If you're headed to buy a car, Jaimey is your guy!
Karen Gray - 2013 honda pilot
Everyone at Koons was helpful in my car buying experience. Gabe Fitzgerald was not pushy and I was able to get into the SUV that my family needed!
William Ashby - 2014 Hyundai Accent
My girlfriend just bought a car from koons of culpeper and Timothy duckett best thing since sliced bread
Felicia Young - 2011 Honda Accord
I went online to apply for an auto loan just to see if I could get approved. I was in the market for a new vehicle as my last one left me stranded. And for months had been stressed out about getting vehicle financing or coming up with a large down payment as most buy here pay heres require. Needless to say within a few hours of applying I was contacted by one of the mangers informing me that I had been pre-approved and was assured that they could get me final approval. I stopped by the next day and sat down with an awesome salesguy (Charves Robinson) who was very helpful and went above and beyond to get me into one of the cars of my choice. All off the guys were great in working with me as a matter of, the staff was very friendly and welcoming....the process was seamless...Charvez kept in constant contact with me during the process so I was never left wondering as it has happened at several other dealerships whether it was a go. I purchased a 2011 Honda Accord with very low miles. It was a steal. And I am one happy customer. So much so I said that im coming to them for next vehicle. All of their vehicles were in wonderful shape. In my opinion they are top notch and I would recommend that if you are need of a vehicle that Koons Of Culpeper be your choice with multiple locations and 100's of vehicles you are sure to find what you are looking for. Go by Koons of Culpeper and ask for Charvez....make sure you tell them that Felicia sent you.
Sin Swoo - 2010 FORD EDGE
I love koons they work with u and this was my first car ever and it's my baby!! thank u koons!!!
Koons of Culpeper - 2000 Quality Vehicle
At Koons of Culpeper we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you’ve had, you can count on our dedicated sales staff to make it the best buying experience possible.
Shane Lewis - 2014 kia soul+
I had Jaimey as my sales specialist and he was awesome in recommending my 2014 Kia Soul +. I contacted him for his opinion to learn about what the best car option would be for me, when I decided on the Kia Soul Jaimey quickly transferred one from their Woodbridge location for me to try out whenever I had time. When i came in to test drive it there was no pressure in making a decision, he was more curious as to how it drove and the features that I liked, also if I wanted to try out any other car options. I was sold on the car, I loved it. Jaimey helped me go through multiple financing options helping me decide on the best bank to finance through and for how long of a term. He made me feel very confident in my car purchase and I have recommended him to many different friends & family.
Alicia Michaels Speidel - 2011 ford escape
Unexpected events left me without a car at perhaps the worst time possible, just before the beginning of the 2016 school year, and as all of us know, something so drastic can be more than a little stressful. Questions arose of how I was going to get to work or make it to my children if something happened while they were at school. Why? Because, like so many others, my family is dependent on reliable transportation. And it was in the middle of this crisis that one of the most phenomenal individuals I have ever met came into the picture. No, this isn’t something that you normally hear when someone is referring to a car salesman, but our guy was just that! Edward ‘Eddie’ Fuller never once pressured me into buying what he thought I should have, what looked pretty or stylish. He listened to what my needs for a car were. He heard me out and worked with me to figure out what would work the best with the budget that I have, what would meet the needs of myself and my family and was completely honest and upfront about the entire process. But the important part was he listened! That is such a rare commodity anymore, and it wasn’t just to placate me, but to honestly help me when so many other things had gone wrong. He treated me as a person first…a person with a very real problem. Then, as yet another demonstration of his goodness and caring nature, he met me at the car that brought me to the dealership with an umbrella in the middle of a downpour. Really! I can’t begin to describe what that meant to me, that he would come out into a torrential storm with an umbrella for me! But it didn’t stop there. The entirety of my time at the dealership saw Eddie treating me as a person above all else, seeing to my comfort, offering refreshments, and smiling. Always smiling, and not just an empty platitude, but a very real expression of happiness. He took what could’ve been a very trying time and made the ordeal, the worry, the concern vanish by being courteous, polite, and truly caring about the outcome. Because of Eddie Fuller I have a new dealership that will always be my first choice, and it will be the one that I recommend to friends and family for their car needs. The thing is, it wasn’t one grand gesture that is prompting me to write this review. It was a continuous series of little gestures, of hearing me out, asking the right questions about what I needed and wanted and giving good answers back to my inquiries, of making me feel like a person with real concerns and not just a ‘customer’. I cannot speak highly enough of Eddie, of what he did for me, how he treated me, and the fact that when I left, I was smiling as well!
Sharon Billings - 2012 mazda 5
I had Gabe as a sales specialist and I have to say hands down, he was amazing!! He made it fun and easy to get the car I needed. He was very friendly and straight to the point, unlike most places I have been. I definitely give Koons a 5 star ? and have/would recommend them to everyone looking for a great deal!! Thank you guys
Susan Woody Rosser - 0 0 0
I know anyone who is looking for a car can't go wrong at this dealership. I know 3 of the salespeople quite well and they are all upstanding young people. Emily Rosser, Gabe Fitzgerald and Jaimey Murray will take good care of you. You can't go wrong!
Valerie Butler - 2010 TOYOTA CAMERY
I purchased a 2010 Toyata Camry today at Koons thanks to Kaitlin Nicholson. I recommend her customer service skills and friendly face to everyone!!!
Darinda Welch Johnson - 2011 Volkswagon Jetta
I received excellent customer service at Koons of Culpeper. Kaitlin Nicholson made the process very easy and she did everything possible to get me into my 2011 VW Jetta
sincere Daniels - 0 0 0
I just recently went to koons of culpeper to see charvez Robinson and the service was excellent I would recommend anyone to go to koons
Jacqui Shaney - 0 0 0
Richard Pratt made the process very pleasurable. His knowledge and professionalism left a very good impression. I will not hesitate to recommend this Dealership. Thank you.
Jennifer Hardy - 0 0 0
They were awesome! treated me great!!
STEPHANIE ROSS - 2015 DODGE RAM
The service I had here was wonderful! I really enjoyed Justin company! He made my experience so enjoyable!